Provider Education


As a Health Choice provider, we want you to have access to resources to assist you and your team in navigating our provider portal, coding, billing practices and more.

View the videos below to learn about the resources that may be available to you.

Please note: As we continue to enhance our provider portal to deliver optimal service for our providers, you may find that not all functions shown are readily available to all providers. Thank you for your patience.

Video Library

Provider Portal – Overview

Submitting PDM Requests

Submitting a Claim Reconsideration

Submitting a Prior Authorization

Annual Provider Model of Care Training

Submitting Pharmacy Prior Authorization

Provider Education Resources

COVID-19: Prior Authorization Changes
COVID-19: Emergency Declaration Health Care Providers Fact Sheet
COVID-19: Recommendations for provider preparedness
COVID-19: AHCCCS Frequently Asked Questions
COVID-19: Specimen Guide
COVID-19: Specimen Collection and Shipping Instructions


Provider Quality Coding Toolkit
Provider Office Lab Testing (POLT) List

Provider Newsletters

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